Clinic Information
Privacy Policy
Midlands Mind Clinic · Last updated: June 2026
Introduction
Midlands Mind Clinic is committed to protecting your privacy and handling your personal information with care, confidentiality and respect.
This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, enquire about our services, attend an assessment, or receive care from the clinic.
Who We Are
Midlands Mind Clinic is a private medical practice operated by Inspire Psychiatry Ltd and led by Dr Roji Thomas, Consultant Neuropsychiatrist.
Contact Details
Midlands Mind Clinic
Sutton Medical Consulting Centre
Ashfurlong Medical Centre
233 Tamworth Road
Sutton Coldfield
B75 6DX
Email: admin@midlandsmindclinic.co.uk
Information We Collect
Depending on the nature of your enquiry or assessment, we may collect and process:
- Your name, address, telephone number and email address
- Information provided through website enquiry forms, emails or telephone calls
- Medical and health information relevant to your assessment or treatment
- Information supplied by family members, carers or healthcare professionals with your consent
- Clinical correspondence, reports and medical records
- Information required for administrative, legal and regulatory purposes
How We Use Your Information
We use personal information to:
- Respond to enquiries and appointment requests
- Arrange and manage appointments
- Provide clinical assessments and healthcare services
- Prepare reports and professional correspondence
- Communicate with your GP or other healthcare professionals where appropriate
- Maintain accurate clinical records
- Meet our professional, legal and regulatory obligations
- Improve the quality and safety of our services
Legal Basis for Processing
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Where health information is processed, this is undertaken for the provision of healthcare services and the management of healthcare systems and services.
Confidentiality and Security
We take appropriate technical and organisational measures to safeguard personal information and maintain confidentiality.
Information may be stored electronically using secure systems and is accessible only to authorised individuals involved in your care or the administration of the clinic.
Sharing Information
We do not sell, rent or trade personal information with third parties.
Where necessary and appropriate, information may be shared with:
- Your General Practitioner (GP)
- Other healthcare professionals involved in your care
- Regulatory, legal or safeguarding authorities where required by law
Information will only be shared with your consent where appropriate, or where there is a legal, professional or safeguarding obligation to do so.
Retention of Records
Clinical records are retained in accordance with applicable legal, professional and regulatory requirements.
Records are stored securely and retained only for as long as necessary to fulfil these obligations.
Your Rights
Under data protection legislation, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request restriction of processing in certain circumstances
- Raise concerns regarding the handling of your information
Requests should be made in writing using the contact details provided above.
Website Enquiries
Information submitted through the Midlands Mind Clinic website will be used solely for the purpose of responding to your enquiry, arranging appointments, or providing information about our services.
We do not use enquiry information for marketing purposes unless you have specifically requested information from us.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, regulatory requirements or clinic procedures.
The most recent version will always be available on this website.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact: